The Dixa Promise

One platform to replace them all. Built by CX professionals for CX professionals, Dixa’s all-in-one customer support platform replaces your phone solution, ticketing system and chat software with our one screen wonder that has everything you need.

If you’re ready to rethink your ways of working and transform your customer service into a key value-driver for your business, then we want to help you succeed with:

  • The full-featured platform free of charge for 6 months*
  • Buy-out from your existing contract*
  • Pre and post-launch ROI analysis from our industry experts
  • Dedicated onboarding and adoption for your first 6 months
  • 24/7 technical support from day one
  • Access to our technical solution engineers
    (including integrations, automations & routing)

*Free of charge for 6 months or we’ll buy you out of your existing contract. Opt-out with no strings attached up to 30 days after go-live. Cannot be used in combination with any other commercial offer, and is only valid for new customers. Book by December 31st, 2020 to take advantage of the offer.

Still not convinced? Calculate your potential ROI with Dixa here.

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How does it work?

Dixa 1@2x

Talk with a CX expert at your leisure

Book a non-committal meeting with one of our CX experts today and see if Dixa is the right fit for your business. Get all your questions answered and learn about the platform.

Dixa 2@2x

Take a look at the live platform

Once you've had your initial call, you’ll get to see the platform in action and receive a Business Value Assessment to show you how Dixa can improve your business and help you save money. 

Dixa 3@2x

Get full access to Dixa's interface

You'll get access to our full-feature platform, for an unlimited number of agents, for up to 6 months for free, or we'll buy you out of your existing contract and get you up and running right away.

Dixa 4@2x

Supercharge your business with Dixa 🚀

Customers report an AX and CX  lift of 15-30%, agent efficiency and productivity gains of 40-60%, and customer retention and sales increases of 10-20% in their first 6 months of using Dixa. 

Why Dixa?

Dixa is on a Customer Friendship journey, disrupting traditional ticketing software and helping brands all over the world forge stronger bonds with their customers. With Dixa, you can unite all of your channels on one pristine interface and deliver seamless omnichannel customer service for better business.

  • Improve your agent & customer experience by 15-30% (ESAT & CSAT)
  • Boost your agents’ efficiency & productivity by 40-60% (Avg. Handling Time & First Time Right)
  • Increase your customer retention by 10-20% (Retention Rate & Life Time Value)

Why did we launch The Dixa Promise?

It’s no secret that there’s a lot of uncertainty in the world right now. And you and your team have enough to worry about without having to stress over changing your mission critical software. 

 

This is where The Dixa Promise comes in.

 

We're more than just a platform, we’re your CX partners. We’re so confident that Dixa will improve your ways of working, increase efficiencies and boost customer retention, that we are willing to do whatever it takes to show you, even if it means giving it away for free, or buying you out of your existing contract.

 

In fact, we’re investing approximately $50,000 USD* - $100 000 USD* worth of work and platform access as part of The Dixa Promise to ensure businesses can succeed with Dixa. 

 

*based on a company of 25-100 agents

Trusted by global brands who love their customers

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Discover The Dixa Effect

“We had an aspiration before Dixa to become one global team. In order to unlock that opportunity Dixa has provided us with this one screen wonder.”

Rob Pierce
Customer Operations Director

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See how Dixa can transform your customer service.

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